top of page

Shipping Policy

To ensure the quality of your shopping experience, Colour Me Beautiful HK uses SF Express to ship your purchased goods in Great China area (China, Hong Kong, Macau, Taiwan), and Hongkong Post for the rest of the world.

The following conditions apply to dispatch of orders:
1. Payment is accepted and billing address verified
2. Delivery address is verified and confirmed

International orders may be subject to customs and clearance procedures, which can cause delays beyond our estimated arrival. Additionally, international orders may be subject to import tax, custom duties, and fees that are levied by your country of residence. Colour Me Beautiful HK does not collect any duties or taxes; it is up to the buyer to be responsible for any of these import fees as well as complying with laws and regulations of your country.

SF Express
  • HK, Macau shipping: HKD$30.00
  • Taiwan shipping: HKD$60.00
  • China shipping: HKD$65.00

Hong Kong Post Service
  • Inter Asian shipping: HKD$65.00
  • Australia, New Zealand and everywhere else in the world: HKD$95.00

*Please note: Additional shipping fee may apply depending on package weight. We may contact you should it requires additional costs.*

Return Policy

Thank you for your purchase with Colour Me Beautiful HK. We always want you to be 100% satisfied with your purchase, so we check each product carefully before it is shipped. If you would like to make a return based on a faulty or defective product, please contact us immediately via email or telephone to notify us before making the return.

When returning a product, please make sure to do so within 10 calendar days from the date of issued receipt for a refund on the product (minus the shipping, handling, or other charges).

When we have received your returned product, you will then be issued store credit in our records to purchase a new product from Colour Me Beautiful HK within 6 months.

Please note Gift Experience vouchers and Consultations purchased cannot be returned or refunded.

Terms & Conditions

Use of this site is provided by Colour Me Beautiful HK (CMBHK) subject to the following Terms and Conditions.

  1. Your use constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.

  2. CMBHK reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

  3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

  4. This site and the information, names, images, pictures, logos regarding or relating to Colour Me Beautiful direct are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will CMBHK direct be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

  5. CMBHK does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

  6. Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from CMBHK direct. Nothing contained herein shall be construed as conferring any license by CMBHK direct to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Colour Me Beautiful direct). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

  7. If you book and attend any of the consultations, courses, trainings, and coaching sessions offered on this site you understand and accept that recording, transcribing or videotaping is strictly prohibited and the contents of those consultations, courses, trainings, and coaching sessions are also protected by copyright, trademark, and other intellectual property laws.

  8. CMBHK takes no responsibility for the content of external Internet Sites.

  9. Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.

  10. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

  11. These Terms and Conditions shall be governed and construed in accordance with the laws of Hong Kong. Any disputes shall be subject to the exclusive jurisdiction of the Courts of Hong Kong.

  12. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.

bottom of page